Privacy Policy
Last updated: 09/04/2026
This policy explains how Room Filler handles personal data. By using the service, you consent to this processing in line with UK GDPR and the Data Protection Act 2018.
1. Data We Process
We process account data (such as name and email), authentication details, and operational booking data retrieved via integrated APIs where required to provide the service.
2. Why We Process Data
We process data to provide and secure the service, authenticate users, support core product functionality, provide customer support, and meet legal obligations.
3. Legal Bases
The main legal bases are contract performance (service delivery), legitimate interests (security, service reliability), and legal obligations. Where consent is needed, we request it.
4. Third-Party Providers
Room Filler is an independent service that integrates with third-party providers, including Beds24 APIs and payment processors. Those providers may process personal data under their own terms and privacy policies.
5. Retention and Security
We keep data only as long as needed for service operation, legal compliance, and legitimate business needs. We apply proportionate technical and organisational security measures.
6. Your Rights
Subject to applicable law, you can request access, correction, erasure, restriction, objection, or data portability. You can also lodge a complaint with the UK ICO.
7. International Transfers
Where data is transferred outside the UK, we use appropriate safeguards required by law, such as contractual protections.
8. Changes to This Policy
We may update this policy as the service evolves. Continued use after updates means you accept the revised policy.